To continue to do so we request that the following simple steps are adopted to ensure a fast, efficient and ultimately hassle free service.
Thanks to our new automated online ordering system, shortly after you place your order, an email confirmation will be sent to you, confirming all of the details entered in the ordering process. Your email will also contain your unique order code, which you will need to quote if you want to make any changes to your order. (see amending orders for more information.)
On receipt of your order our customer service team will schedule your delivery time on the day of ordering between the hours of 9am and 5pm. We cannot guarantee a specific delivery time as we carefully plan our vehicle routes each day to try and reduce the environmental impact of our fleet.
In order for the skip to be delivered effectively, you must ensure that a space and access is cleared where the skip will be placed. If your skip is to be placed on the highway a space of at least two car lengths will be required to safely unload the skip.
Please make sure that your skip is filled correctly, with no rubbish overflowing or piled up over the height of the skip sides, in order for our staff to be able to remove it legally. Please remember it is against the law for skips to be over filled. Please refer to our skip guide and the Highways Act 1980 - section 139 road traffic regulations act 1984 on our website for more information. If any items are considered to be overflowing or dangerous, our staff will remove them before the skip is taken away.
In order for your skip to be collected effectively, please make sure all access is clear so our vehicle can drive directly up to the skip. If parked on the highway, please ensure at least two car lengths are available on one side to allow our vehicle to safely reverse to the skip.
Its simple to order, start here: